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Heuristics

The Red Personality Type (Heuristic for Interaction)

Erikson describes Reds as focused on the current goal, speed and directness. His communication advice is to prepare the agenda, answer questions precisely and let the other person’s response guide how much small talk to include.

THE IDEA

“I COULDN’T CARE LESS WHAT YOU DID ON VACATION.”

Reds live in the present. Everything that happens is happening here and now. They have a unique ability to focus on what’s on the current agenda. Thus, you need to stick to the topic when you speak to a Red. He has no problem with creativity or new ideas; this is always appreciated as long as it moves you forward. But when a Red feels that you’ve left the agenda altogether and are beginning to fiddle-faddle, then conflict isn’t that far off.

The most effective method for a Red is to establish what the problem is and then just get to work. Simple, isn’t it?

Conclusion: Stick to the topic! The easiest way is to prepare your case very precisely before going into a meeting with a Red. If, in the middle of an interesting discussion, another thought pops into your head, write it down and ask at the end of the meeting if it’s okay to raise the issue. Otherwise, schedule a new meeting.

If someone with lots of Red in his behavior asks what time it is, answer the question with the exact time. Don’t say that there’s plenty of time. He’ll decide that himself. And again—don’t forget to keep up the pace. For a Red, “speed” will be synonymous with “efficiency.”

Now we’re talking business—never forget it. Being businesslike in business doesn’t really sound like a novel idea, but think about it. If you’re a seller, you’ve probably attended a number of training courses in sales where you learned that you have to build up a relationship with the customer. Get to know him. Win him over to your side.

This is good advice. Do it. Build relationships as much as you deem necessary. Just don’t do it with Reds. For example, if you begin a meeting with a Red whom you’ve never met before, nothing could be worse than asking where he lives, where he spent his last vacation, or what he thought of the game last night. Nothing could be more irrelevant to him. He’s not here to chat or make friends. He’s there to do business. Deeply Red individuals become downright irritated and aggressive when they notice that someone is trying to be friends with them.

A Red is not here to be your pal. He’s only here for one reason—to do business. He might throw you out—figuratively speaking—if he perceives your attempts to be friendly as ingratiation or fawning. This isn’t something he would dream of doing himself, so neither should you.

And don’t flatter a Red if you don’t know him well. Just leave the compliments at home.

Conclusion: Paradoxically, Reds are the easiest to sell to. If you want to do good business, the only thing you need to do is step into a Red’s office, present your suggestions, and then ask about a deal. Skip the football game yesterday. Never mind that you saw him in the supermarket last week. He didn’t see you anyway. When a Red trusts you and has decided that you’re a decent person who can be advantageous to him, well, then he may very well start discussing cars, boats, or the latest politics. Play ball with him. But then and only then. And don’t be surprised if the meeting ends mid-sentence. When he’s satisfied with his socializing, he concludes it instantly. It has nothing to do with you. He’s just tired of conversation.

When to use it

  • When making a sales pitch to a direct, no-nonsense client who values efficiency over relationship-building.

  • When giving a status update to a manager who appreciates brevity and clear action items.

  • When negotiating a contract with a results-driven business partner who expects a straightforward, bottom-line discussion.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Answering a Red's time question

If someone with lots of Red in his behavior asks what time it is, answer the question with the exact time. Don’t say that there’s plenty of time. He’ll decide that himself.

02

Opening a meeting with a Red

If you begin a meeting with a Red whom you’ve never met before, nothing could be worse than asking where he lives, where he spent his last vacation, or what he thought of the game last night. He’s there to do business, not chat.

✳

A MOMENT TO REFLECT

Put it to work.

  1. Think of a Red person you know. How does your current approach to communication with them align with or deviate from the advice given?

  2. How might you adjust your next meeting with a Red to be more efficient and avoid unnecessary small talk?

  3. What are the potential risks of treating everyone as a Red, especially if they have other personality preferences?

CONTINUE THE CONVERSATION

Source texts

  • Surrounded By Idiots (Thomas Erikson)
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