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Cognitive Biases

Mere Exposure Effect

The mere exposure effect is a psychological phenomenon where people develop a preference for stimuli simply because they are familiar with them through repeated exposure, even without conscious recognition of the exposure.

THE IDEA

EMPIRICAL EVIDENCE: MANIPULATING PREFERENCES THROUGH CONTROLLED EXPOSURES

The fundamental nature and importance of affect has been demonstrated repeatedly in a remarkable series of studies by Zajonc and his colleagues (see, e.g., Zajonc, 1968; Zajonc & Markus, 1982). The concept of stimulus exposure is central to all of these studies. The central finding is that, when objects are presented to an individual repeatedly, the “mere exposure” is capable of creating a positive attitude or preference for these objects.

In the typical study, stimuli such as nonsense phrases, or faces, or Chinese ideographs are presented to an individual with varying frequencies. In a later session, the individual judges these stimuli on liking, or familiarity, or both. The more frequent the prior exposure to a stimulus, the more positive the response. A meta-analysis by Bornstein (1989) of mere exposure research published between 1968 and 1987 included more than 200 experiments examining the exposure–affect relationship. Unreinforced exposures were found to reliably enhance affect toward visual, auditory, gustatory, abstract, and social stimuli.

Winkielman, Zajonc, and Schwarz (1997) demonstrated the speed with which affect can influence judgments in studies using a subliminal priming paradigm. Participants were “primed” through exposure to a smiling face, a frowning face, or a neutral polygon presented for 1/250th second, an interval so brief that there is no recognition or recall of the stimulus. Immediately following this exposure, an ideograph was presented for 2 seconds, following which the participant rated the ideograph on a scale of liking. Mean liking ratings were significantly higher for ideographs preceded by smiling faces. This effect was lasting. In a second session, ideographs were primed by the other face: the face not associated with the stimulus in the first session. This second priming was ineffective because the effect of the first priming remained.

It is not just subliminal smiles that affect our judgment. La France and Hect (1995) found that students accused of academic misconduct who were pictured as smiling received less punishment than nonsmiling transgressors. Smiling persons were judged as more trustworthy, good, honest, genuine, obedient, blameless, sincere, and admirable than nonsmiling targets.

The perseverance of induced preferences was tested by Sherman, Kim, and Zajonc (1998), who asked participants to study Chinese characters and their English meanings. Half of the meanings were positive (e.g., beauty), half were negative (e.g., disease). Then participants were given a test of these meanings followed by a task in which they were given pairs of characters and were asked to choose the one they preferred. Participants preferred characters with positive meaning 70% of the time. Next, the characters were presented with neutral meanings (desk, linen) and subjects were told that these were the “true” meanings. The testing procedure was repeated and, despite learning the new meanings, the preferences remained the same. Characters that had been paired initially with positive meanings still tended to be preferred.

These various studies demonstrate that affect is a strong conditioner of preference, regardless of whether the cause of that affect is consciously perceived. They also demonstrate the independence of affect from cognition, indicating that there may be conditions of affective or emotional arousal that do not necessarily require cognitive appraisal. This affective mode of response, unburdened by cognition and therefore much faster, has considerable adaptive value.

When to use it

  • Marketing and advertising: Repeatedly exposing consumers to a brand or product to increase liking and purchase intent.

  • Political campaigns: Familiarity from repeated media appearances can increase voter favorability.

  • Education: Introducing students to complex concepts gradually through multiple exposures to reduce aversion and increase comprehension.

  • Workplace dynamics: Increasing team cohesion by arranging repeated, positive interactions among coworkers.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Subliminal Smiling Faces

In a study by Winkielman, Zajonc, and Schwarz (1997), participants were subliminally exposed to smiling faces for 1/250th of a second, which increased their later liking ratings of neutral ideographs. The effect persisted over time and was resistant to counter-priming.

02

Persistence of Learned Preferences

Sherman, Kim, and Zajonc (1998) showed that participants who learned Chinese characters with positive meanings (beauty) continued to prefer those characters even after being told the true meanings were neutral (desk, linen). Feelings formed during initial exposure can persist despite later cognitive correction.

03

Smiling and Punishment

La France and Hect (1995) found that students accused of academic misconduct who were pictured smiling received less punishment than those with neutral expressions, as smiling increased perceptions of trustworthiness and honesty.

✳

A MOMENT TO REFLECT

Put it to work.

  1. Think of a brand, song, or person you initially disliked but later came to appreciate. Could repeated exposure have played a role in changing your preference?

  2. How might the mere exposure effect influence your decisions in advertising, product design, or even interpersonal relationships?

  3. Can you recall a situation where your preference for something persisted even after you learned it was not objectively good (e.g., a bad habit or an overrated product)?

Connected ideas

Another lens can bring the same problem into focus.

Often confused with

References

  1. Attitudinal effects of mere exposure — Zajonc, R. B. (1968)
  2. Affective and cognitive factors in preferences — Zajonc, R. B. & Markus, H. (1982)
  3. Exposure and affect: Overview and meta-analysis of research, 1968–1987 — Bornstein, R. F. (1989)
  4. Subliminal affective priming resists attributional interventions — Winkielman, P., Zajonc, R. B., & Schwarz, N. (1997)
  5. The influence of smiling on punishment judgments — La France, M. & Hect, M. A. (1995)
  6. Affective perseverance: The resistance of affect to cognitive invalidation — Sherman, S. J., Kim, H. S., & Zajonc, R. B. (1998)

CONTINUE THE CONVERSATION

Source texts

  • Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
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