Skip to main content
Mental Models

Learning from the Mistakes of Others

Systems that can learn from small, contained errors become antifragile, improving over time, while systems where errors spread and compound become fragile. Examples include aviation safety improvements after crashes versus economic crises that propagate.

THE IDEA

Learning from the Mistakes of Others

The interests of a system can differ from those of its individual parts. It is often the mistakes of others that benefit the rest of us—and, sadly, not them. In the right context, stressors provide information. For the antifragile, harm from errors should be less than the benefits. We are talking about some, not all, errors, of course; those that do not destroy a system help prevent larger calamities. The engineer and historian of engineering Henry Petroski presents a very elegant point. His counterfactual is that, without the Titanic disaster, ever-larger ocean liners might have been built before an even worse accident exposed their vulnerabilities. The argument concerns the possibility of learning from a disaster; it cannot establish how many lives a different history would have cost. The story of the Titanic illustrates the difference between gains for the system and harm to some of its individual parts.

Fukushima likewise exposed problems in reactor risk assessment and preparations for low-probability events. Whether it prevented a larger catastrophe is a counterfactual question. (Note that the errors of naive stress testing and reliance on risk models were quite obvious at the time; as with the economic crisis, nobody wanted to listen.)

Investigating a plane crash can reveal failures and lead to changes that improve subsequent safety. Swiss flight 111, TWA flight 800, and Air France flight 447 allowed the improvement of the system. But these systems learn because they are antifragile and set up to exploit small errors; the same cannot be said of economic crashes, since the economic system is not antifragile the way it is presently built. Why? There are hundreds of thousands of plane flights every year, and a crash in one plane does not involve others, so errors remain confined and highly epistemic—whereas globalized economic systems operate as one: errors spread and compound.

Again, crucially, we are talking of partial, not general, mistakes, small, not severe and terminal ones. This creates a separation between good and bad systems. Good systems such as airlines are set up to have small errors, independent from each other—or, in effect, negatively correlated to each other, since mistakes lower the odds of future mistakes. This is one way to see how one environment can be antifragile (aviation) and the other fragile (modern economic life with “earth is flat” style interconnectedness).

The contrast is between learning that reduces future failures and contagion that makes further failures more likely. We need to eliminate the second type of error—the one that produces contagion—in our construction of an ideal socioeconomic system. Let us examine Mother Nature once again.

The natural was built from nonsystemic mistake to nonsystemic mistake: my errors lifting stones, when I am well calibrated, translate into small injuries that guide me the next time, as I try to avoid pain—after all, that’s the purpose of pain. Leopards, who move like a true symphony of nature, are not instructed by personal trainers on the “proper form” to lift a deer up a tree. Human advice might work with artificial sports, like, say, tennis, bowling, or gun shooting, not with natural movements.

Some businesses love their own mistakes. Reinsurance companies, who focus on insuring catastrophic risks (and are used by insurance companies to “re-insure” such non-diversifiable risks), manage to do well after a calamity or tail event that causes them to take a hit. If they are still in business and “have their powder dry” (few manage to have plans for such contingency), they make it up by disproportionately raising premia—customers overreact and pay up for insurance. They claim to have no idea about fair value, that is, proper pricing, for reinsurance, but they certainly know that it is overpriced at times of stress, which is sufficient to them to make a long-term shekel. All they need is to keep their mistakes small enough so they can survive them.

When to use it

  • Software development: Implementing bug tracking and post-mortems to learn from small errors and improve code quality.

  • Healthcare: Incident reporting systems that allow hospitals to learn from near-misses and prevent future medical errors.

  • Investment: Limit the amount exposed to an experiment, then review what a loss reveals before expanding the strategy.

  • Project management: Conducting retrospective meetings after minor setbacks to refine processes and prevent major failures.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Titanic Disaster

Petroski argues that the Titanic disaster may have prevented an even worse disaster by exposing vulnerabilities before still larger ships were built. Taleb uses the counterfactual to distinguish harm to individuals from possible learning across a system.

02

Aviation Safety

Taleb cites Swiss flight 111, TWA flight 800, and Air France flight 447 as accidents from which aviation learned. The proposed advantage is that investigations can inform changes throughout the industry while the immediate failure remains confined to one flight.

03

Reinsurance Companies

Reinsurance companies that survive a catastrophic loss can raise premiums afterwards, benefiting from overreaction in the market. They need to keep their mistakes small enough to survive and then profit.

✳

A MOMENT TO REFLECT

Put it to work.

  1. Can you identify a system in your life that benefits from small mistakes? How can you design it to be more antifragile?

  2. Why do some errors lead to improvement while others cause collapse? What factors determine the outcome?

  3. Think of a time when a minor failure taught you something valuable. How did that experience shape your future decisions?

Connected ideas

Another lens can bring the same problem into focus.

Often confused with

CONTINUE THE CONVERSATION

Source texts

  • Antifragile (Nassim Nicholas Taleb)
← More mental models