Bernoulli's Errors

Related: Speaking of Optimism

“They have an illusion of control. They seriously underestimate the obstacles.”

“They seem to suffer from an acute case of competitor neglect.”

“This is a case of overconfidence. They seem to believe they know more than they actually do know.”

“We should conduct a premortem session. Someone may come up with a threat we have neglected.”

Bernoulli’s Errors

From Part 4, Choices, Chapter 25.

One day in the early 1970s, Amos handed me a mimeographed essay by a Swiss economist named Bruno Frey, which discussed the psychological assumptions of economic theory. I vividly remember the color of the cover: dark red. Bruno Frey barely recalls writing the piece, but I can still recite its first sentence: “The agent of economic theory is rational, selfish, and his tastes do not change.”

I was astonished. My economist colleagues worked in the building next door, but I had not appreciated the profound difference between our intellectual worlds. To a psychologist, it is self-evident that people are neither fully rational nor completely selfish, and that their tastes are anything but stable. Our two disciplines seemed to be studying different species, which the behavioral economist Richard Thaler later dubbed Econs and Humans.

Unlike Econs, the Humans that psychologists know have a System 1. Their view of the world is limited by the information that is available at a given moment (WYSIATI), and therefore they cannot be as consistent and logical as Econs. They are sometimes generous and often willing to contribute to the group to which they are attached. And they often have little idea of what they will like next year or even tomorrow. Here was an opportunity for an interesting conversation across the boundaries of the disciplines. I did not anticipate that my career would be defined by that conversation.

Soon after he showed me Frey’s article, Amos suggested that we make the study of decision making our next project. I knew next to nothing about the topic, but Amos was an expert and a star of the field, and he said he would coach me. While still a graduate student he had coauthored a textbook, Mathematical Psychology, and he directed me to a few chapters that he thought would be a good introduction.

I soon learned that our subject matter would be people’s attitudes to risky options and that we would seek to answer a specific question: What rules govern people’s choices between different simple gambles and between gambles and sure things?

Simple gambles (such as “40% chance to win $300”) are to students of decision making what the fruit fly is to geneticists. Choices between such gambles provide a simple model that shares important features with the more complex decisions that researchers actually aim to understand. Gambles represent the fact that the consequences of choices are never certain. Even ostensibly sure outcomes are uncertain: when you sign the contract to buy an apartment, you do not know the price at which you later may have to sell it, nor do you know that your neighbor’s son will soon take up the tuba. Every significant choice we make in life comes with some uncertainty—which is why students of decision making hope that some of the lessons learned in the model situation will be applicable to more interesting everyday problems. But of course the main reason that decision theorists study simple gambles is that this is what other decision theorists do.

The field had a theory, expected utility theory, which was the foundation of the rational-agent model and is to this day the most important theory in the social sciences. Expected utility theory was not intended as a psychological model; it was a logic of choice, based on elementary rules (axioms) of rationality. Consider this example:

Holding the other outcomes fixed, if you prefer an apple to a banana,

then

you also prefer a 10% chance to win an apple to a 10% chance to win a banana.

The apple and the banana stand for any objects of choice (including gambles), and the 10% chance stands for any probability. The mathematician John von Neumann, one of the giant intellectual figures of the twentieth century, and the economist Oskar Morgenstern had derived their theory of rational choice between gambles from a few axioms. Economists adopted expected utility theory in a dual role: as a logic that prescribes how decisions should be made, and as a description of how Econs make choices. Amos and I were psychologists, however, and we set out to understand how Humans actually make risky choices, without assuming anything about their rationality.

We maintained our routine of spending many hours each day in conversation, sometimes in our offices, sometimes at restaurants, often on long walks through the quiet streets of beautiful Jerusalem. As we had done when we studied judgment, we engaged in a careful examination of our own intuitive preferences. We spent our time inventing simple decision problems and asking ourselves how we would choose. For example:

Which do you prefer?

A. Toss a coin. If it comes up heads you win $100, and if it comes up tails you win nothing.

B. Get $46 for sure.

We were not trying to figure out the most rational or advantageous choice; we wanted to find the intuitive choice, the one that appeared immediately tempting. We almost always selected the same option. In this example, both of us would have picked the sure thing, and you probably would do the same. When we confidently agreed on a choice, we believed—almost always correctly, as it turned out—that most people would share our preference, and we moved on as if we had solid evidence. We knew, of course, that we would need to verify our hunches later, but by playing the roles of both experimenters and subjects we were able to move quickly.

Five years after we began our study of gambles, we finally completed an essay that we titled “Prospect Theory: An Analysis of Decision under Risk.” Our theory was closely modeled on utility theory but departed from it in fundamental ways. Most important, our model was purely descriptive, and its goal was to document and explain systematic violations of the axioms of rationality in choices between gambles. We submitted our essay to Econometrica, a journal that publishes significant theoretical articles in economics and in decision theory. The choice of venue turned out to be important; if we had published the identical paper in a psychological journal, it would likely have had little impact on economics. However, our decision was not guided by a wish to influence economics; Econometrica just happened to be where the best papers on decision making had been published in the past, and we were aspiring to be in that company. In this choice as in many others, we were lucky. Prospect theory turned out to be the most significant work we ever did, and our article is among the most often cited in the social sciences. Two years later, we published in Science an account of framing effects: the large changes of preferences that are sometimes caused by inconsequential variations in the wording of a choice problem.

During the first five years we spent looking at how people make decisions, we established a dozen facts about choices between risky options. Several of these facts were in flat contradiction to expected utility theory. Some had been observed before, a few were new. Then we constructed a theory that modified expected utility theory just enough to explain our collection of observations. That was prospect theory.

Our approach to the problem was in the spirit of a field of psychology called psychophysics, which was founded and named by the German psychologist and mystic Gustav Fechner (1801–1887). Fechner was obsessed with the relation of mind and matter. On one side there is a physical quantity that can vary, such as the energy of a light, the frequency of a tone, or an amount of money. On the other side there is a subjective experience of brightness, pitch, or value. Mysteriously, variations of the physical quantity cause variations in the intensity or quality of the subjective experience. Fechner’s project was to find the psychophysical laws that relate the subjective quantity in the observer’s mind to the objective quantity in the material world. He proposed that for many dimensions, the function is logarithmic—which simply means that an increase of stimulus intensity by a given factor (say, times 1.5 or times 10) always yields the same increment on the psychological scale. If raising the energy of the sound from 10 to 100 units of physical energy increases psychological intensity by 4 units, then a further increase of stimulus intensity from 100 to 1,000 will also increase psychological intensity by 4 units.