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Cognitive Biases

Anchoring and Adjustment: Self-Generated Anchors

Research demonstrates that when people generate their own anchors (e.g., initial estimates or assumptions) and then adjust from them, the adjustment is often insufficient, leading to biased judgments. This process differs from external anchoring effects and is implicated in phenomena like trait inference, comparative ability estimates, and egocentric biases.

THE IDEA

Self-Generated Anchors

The results of these experiments reestablish the existence of anchoring and adjustment in some judgments under uncertainty. When questions activate self-generated anchors, people adjust from those anchors to arrive at final estimates. This process differs considerably from those involved when anchors are provided by an experimenter or other external source, demonstrating that there are distinct anchoring effects produced by different mechanisms. We therefore second Jacowitz and Kahneman’s (1995) call for a careful taxonomy of the varieties of anchoring effects in order to advance psychologists’ understanding of this pervasive element of judgment under uncertainty.

The present experiments have identified the anchor’s source as one important feature of that taxonomy – a feature that allows us to distinguish those anchoring effects that are produced by a process of adjustment and those that are not. It is noteworthy in this regard that the numeric estimates we investigate here share this feature with a number of phenomena that have been explained through a process of anchoring and adjustment – phenomena such as trait inference (Gilbert, Chapter 9, this volume), interpersonal communication (Keysar & Barr, Chapter 8, this volume), comparative ability estimates (Kruger, 1999), and various egocentric biases (Gilovich et al., 1998, 2000; Keysar & Bly, 1995; Van Boven, Dunning, & Loewenstein, 2000). Trait inferences begin with a dispositional attribution that observers generate themselves; similarly, communication, comparative ability estimates, and the processes involved in a host of egocentric judgments begin with a spontaneous consideration of one’s own comprehension, skills, or perspective on the world. Final judgments in these cases are thus likely the product of insufficient adjustment from these self-generated anchors. Note that many of these phenomena are amplified by cognitive load manipulations designed to hinder any underlying process of adjustment (Gilbert, Chapter 9, this volume; Kruger, 1999) – manipulations that have no effect on responses in the standard anchoring paradigm (Epley & Gilovich, 2001a).

Do adjustments from self-generated anchors tend to be insufficient? Research on trait inference suggests that although people try to adjust their impressions to accommodate situational influences, they adjust too little and are left inferring more about a person’s disposition than is logically warranted (Gilbert, Chapter 9, this volume). Research on comparative ability estimates paints a similar picture: Although people try to adjust for others’ ability level, they adjust too little and are left feeling systematically above average in domains in which absolute skill tends to be high, such as driving, and below average in domains in which it tends to be low, such as juggling (Kruger, 1999). Results from the control condition of Study 2 suggest that adjustments in numeric estimates also tend to be insufficient. Participants in that experiment estimated that George Washington, for example, was elected president in 1779 when he was actually elected in 1788. They also estimated that vodka froze at 1.75°F whereas the source’s reference answer was closer to −20°F. Indeed, we report elsewhere that people tend to systematically fall short of the actual answer when adjusting from self-generated anchors (Epley & Gilovich, 2001b).

This research provides the first compelling evidence that anchoring effects can be produced by a process of adjustment. Although the adjustment process is anything but fully understood, its existence now seems apparent.

* Originally published in Psychological Science, 12, 391–396. Copyright © 2001 by the American Psychological Society, reprinted by permission.

When to use it

  • Negotiating a salary: Your current salary acts as a self-generated anchor; adjusting upward may be insufficient, so research market rates to avoid anchoring too low.

  • Planning a project timeline: Initial rough estimates serve as anchors; intentionally seek external benchmarks to correct for insufficient adjustment.

  • When judging someone’s behavior, checking whether an initial dispositional explanation gives enough weight to the situation.

  • Checking an initial cost or budget estimate against independent evidence before deciding how far, and in which direction, to adjust it.

FROM THEORY TO EVERYDAY LIFE

In practice

01

George Washington's Election Year

Participants’ final estimates placed George Washington’s election in 1779, compared with the source’s answer of 1788. The authors interpret this as insufficient upward adjustment from a self-generated reference point; the final estimate is not itself the anchor.

02

Vodka Freezing Point

Participants estimated vodka’s freezing point at 1.75°F, compared with the source’s reference value of about −20°F. The authors interpret the difference as insufficient downward adjustment from a familiar reference temperature.

✳

A MOMENT TO REFLECT

Put it to work.

  1. When have you caught yourself starting from an initial assumption (self-generated anchor) and adjusting insufficiently, leading to a faulty judgment or decision?

  2. How might awareness of insufficient adjustment from self-generated anchors change the way you estimate quantities or evaluate scenarios in your daily life?

  3. Can you think of a situation where cognitive load (e.g., distraction) might amplify insufficient adjustment from a self-generated anchor? How would you counteract it?

Connected ideas

Another lens can bring the same problem into focus.

Often confused with

References

  1. Jacowitz & Kahneman (1995) - Measures of Anchoring in Estimation Tasks — Jacowitz, K. E., & Kahneman, D. (1995)
  2. Kruger (1999) - Lake Wobegon Be Gone! The 'Below-Average Effect' and the Egocentric Nature of Comparative Ability Judgments — Kruger, J. (1999)
  3. Gilovich, Medvec, & Savitsky (1998) - The Spotlight Effect and the Illusion of Transparency — Gilovich, T., Medvec, V. H., & Savitsky, K. (1998)
  4. Gilovich, Savitsky, & Medvec (2000) - The Illusion of Transparency: Biased Assessments of Others' Ability to Read One's Emotional States — Gilovich, T., Savitsky, K., & Medvec, V. H. (2000)
  5. Keysar & Bly (1995) - Intuitions of the Transparency of Idioms: Can One Keep a Secret by Spilling the Beans? — Keysar, B., & Bly, B. (1995)
  6. Van Boven, Dunning, & Loewenstein (2000) - Egocentric Empathy Gaps between Owners and Sellers: Misreactions to Seller's Goods — Van Boven, L., Dunning, D., & Loewenstein, G. (2000)
  7. Epley & Gilovich (2001a) - Are Adjustments Insufficient? — Epley, N., & Gilovich, T. (2001)
  8. Epley & Gilovich (2001b) - Putting Adjustment Back in the Anchoring-and-Adjustment Heuristic — Epley, N., & Gilovich, T. (2001)

CONTINUE THE CONVERSATION

Source texts

  • Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
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