Anchoring
Anchoring is a cognitive bias where an initial piece of information (the anchor) heavily influences subsequent judgments, often through priming and selective attention to similarities with the anchor. It is related to confirmation bias, overconfidence, hindsight bias, and preference reversals, but distinct from reference point effects.
THE IDEA
Phenomena Related to Anchoring
Anchoring is a pervasive judgment phenomenon in which a salient but uninformative number biases subsequent numerical estimates. To clarify discussion, the term is often used in three distinct ways: the anchoring procedure (exposing a decision maker to an irrelevant number), the anchoring effect or result (assimilation of the estimate toward the anchor), and the underlying psychological process that produces the effect. In a standard paradigm, people first compare the target value to the anchor (e.g., “Is the percentage of African countries in the UN more or less than 10%?”) and then produce their own estimate. Anchors can be completely arbitrary—generated by a wheel of fortune or a phone number—and still exert a powerful pull, demonstrating that the effect is a genuine bias rather than a rational use of information or a demand characteristic. Even when we deliberately start with a known number and adjust in the direction we believe is correct, that adjustment is typically insufficient: a person from Chicago guessing the population of Milwaukee might anchor on Chicago’s three million and adjust down to one million, while a person from Green Bay might anchor on Green Bay’s one hundred thousand and adjust up to three hundred thousand, when the actual population is about 590,000.
Beyond numbers, the same cognitive tendency can appear as a broader fixation on a single piece of information—focusing so intently on one initial fact or idea that other relevant data and alternative possibilities are ignored. In problem-solving, for example, this narrow focus can cause people to overlook creative solutions simply because they are anchored to the first course of action that comes to mind.
Necessary Conditions for Anchoring
Not every uninformative number produces an anchoring effect. The bias depends on features of the anchor, the target, and the judgment task. For an anchor to influence judgment it must be attended to, it must be sufficiently salient, and the task must require a numerical response on a compatible scale. When the anchor is expressed in a different metric or domain than the target, compatibility effects severely reduce or eliminate anchoring (e.g., monetary anchors affect monetary judgments but not life‑expectancy estimates). Furthermore, the effect is most robust when the judgment task involves some uncertainty and the decision maker’s knowledge is limited or ambiguous.
Causes of Anchoring
Several psychological mechanisms contribute to anchoring, which can operate at different stages of the judgment process: retrieval of information from memory, integration of information into an overall evaluation, and expression of the evaluation on an external scale.
Retrieval Stage: Selective Accessibility and Priming
The most prominent account is the Selective Accessibility Model, which posits that when people compare the target to the anchor, they automatically search memory for information consistent with the hypothesis that the target’s value equals the anchor. This biased recruitment of anchor‑consistent knowledge increases the availability of reasons why the target resembles the anchor, while neglecting reasons why it differs. This process is a form of associative activation: the anchor primes similar features, making them more accessible to System 1 and thereby shaping the data on which deliberate System 2 judgments are based. Importantly, people are unaware of this biased retrieval and cannot control it, which is why absurd anchors still have an effect—such as the finding that people’s estimates of the year Attila the Hun sacked Europe are pulled toward the last three digits of their own phone number, even though the two numbers are plainly unrelated.
Integration and Expression Stages
Some approaches emphasize that the anchor may be given weight during information integration—for instance, as an initial estimate that is insufficiently adjusted away from (the classic “anchoring and adjustment” heuristic). Alternatively, the anchor may influence how an internal judgment is mapped onto a response scale, making certain ranges of the scale more accessible. These mechanisms are not mutually exclusive; anchoring likely results from a combination of processes, with the retrieval‑stage priming effect being the most empirically supported, although adjustment heuristics also play a role in many everyday judgments where people self‑generate an initial value and then correct.
Applications of Anchoring
Anchoring influences a vast array of real‑world judgments. In legal settings, mock jurors’ liability decisions and damage awards are swayed by the plaintiff’s requested compensation, even when the request is implausibly high or low. Real estate agents’ appraisals of properties are biased by listing prices, despite their expertise. Teachers’ grading is influenced by students’ prior performance records. In surveys, anchoring distorts contingent valuation estimates (e.g., willingness to pay to save wildlife) and even self‑reports of well‑known quantities like monthly spending. Negotiation outcomes strongly depend on the first offer, which serves as an anchor anchoring the negotiation range. A classic negotiation tactic exemplifies this: a seller starts with an extremely high price, shifting the buyer’s perception of value, then gradually lowers it so the final price appears more attractive. Group decisions, consumer evaluations of product bundles, and predictions of future performance all display anchoring effects.
In financial markets, investors often anchor on the price at which they bought a stock, judging subsequent decisions by that reference rather than the underlying business value. Similarly, a stock that has fallen from a previous high can seem like a bargain because of anchoring on its peak price, even when the company’s fundamentals have deteriorated.
Even the order of survey questions can anchor responses on unrelated topics. When college students are asked “How often are you dating?” before “How happy are you?”, the correlation between the two answers jumps from .11 to .62, because the dating question serves as an anchor, causing students to evaluate their overall happiness through the lens of their dating frequency. Anchors can also be deliberately built into choice environments as nudges. In taxicabs, payment screens that present preset tip options of 15%, 20%, and 25% raise average tips compared to no defaults, partly because people anchor on the suggested percentages and often select the middle option. Higher‑default screens (20%, 25%, 30%) further increase average tips, although they also slightly raise the number of customers who give nothing—a phenomenon known as reactance, where people rebel against what they perceive as an overly aggressive nudge.
The phenomenon is also a core theoretical mechanism for other judgment biases, including egocentric biases, overconfidence, hindsight bias, preference reversals, and framing effects. In each case, salient information draws disproportionate attention to compatible features, shifting subsequent evaluations.
Relation to Other Judgmental Phenomena
The anchoring process—biased recruitment of hypothesis‑consistent evidence—is analogous to confirmation bias. Just as people seek and interpret information to confirm their current hypothesis, anchoring leads decision makers to generate reasons why the target value is similar to the anchor while overlooking disconfirming evidence. The reduction of anchoring when people are explicitly instructed to consider opposite arguments mirrors debiasing techniques used to reduce overconfidence and hindsight bias.
Overconfidence itself is often attributed to a failure to consider why one’s chosen answer might be wrong; prompting people to list counter‑reasons reduces overconfidence. Similarly, self‑generated anchors produce less bias than experimenter‑provided anchors, presumably because generation involves considering alternative values. Hindsight bias—the tendency to see outcomes as more predictable after knowing them—can be understood as anchoring on the known outcome, which selectively retrieves outcome‑consistent facts. Having people explain how alternative outcomes could have occurred reduces the bias, just as considering counter‑anchor arguments reduces anchoring.
Shafir’s “accept/reject” framing effect shows that the decision goal itself can act as an anchor, shifting attention toward positive features when accepting and toward negative features when rejecting. Preference reversals, where the weight given to attributes changes with the response mode (e.g., pricing vs. rating), also share an underlying attentional compatibility mechanism with anchoring: the response scale, like an anchor, directs attention toward compatible features.
Anchoring is sometimes confused with reference point effects, but they are distinct. Reference points alter the perception of gains and losses, change risk preferences, and produce contrast effects (e.g., a lower reference point enhances perceived value). Anchoring, by contrast, is an associative bias that produces assimilation effects—judgments are pulled toward the anchor. The former is rooted in psychophysical processes, the latter in priming and selective accessibility.
Practical Implications and Debiasing
The automaticity of anchoring makes people highly suggestible. Anchors influence judgments even when they are obviously random, and people confidently deny any influence. Because System 2 operates on data retrieved by System 1, it cannot easily resist the biased sampling of anchor‑consistent memories. This insight has wide‑ranging implications: marketing tactics like arbitrary purchase limits (“Limit of 12 per person”) increase sales by anchoring the quantity; initial offers in negotiations heavily shape final agreements. Even well‑intentioned policies, such as capping damage awards, may inadvertently raise the median award because the cap serves as an anchor. However, reactance reveals a boundary condition: if an anchor—such as a high preset tip option—feels manipulative, some people will reject it entirely, so the anchor’s strength must be calibrated to avoid provoking a backlash.
Awareness of the bias is a necessary first step, but it is rarely sufficient on its own. Defenses against anchoring require deliberate activation of System 2. In negotiations, focusing attention on the opponent’s minimum acceptable offer or the costs of impasse reduces the anchor’s pull. A general strategy of “thinking the opposite”—systematically generating reasons that contradict the anchor—can mitigate the biased recruitment of thoughts. Another powerful approach is to evaluate decisions from a zero base: reassess the value or situation as if the anchor did not exist, focusing on fundamental facts and what you ultimately want to achieve. For instance, an investor should judge a stock on its current business fundamentals rather than on the price originally paid or a past peak. More broadly, deliberately expanding the pool of information considered disrupts the narrow fixation that anchors produce.
Consider an everyday problem: a driver who gets a flat tire often anchors on the demanding task of changing the tire alone on the roadside. That initial fixation blocks out other possibilities—noticing that the tire has only a slow leak and could be inflated at a nearby station to reach a repair shop, calling a friend for help, or using a roadside assistance service. By consciously stepping back and allowing more information into the decision, a much wider set of solutions becomes visible, and the anchor loses its grip. In all domains, when stakes are high, recognizing that any salient number or idea may be anchoring your thinking—and then deliberately seeking out disconfirming evidence, alternative perspectives, and baseline values—is essential for making sound judgments.
When to use it
Investing: Evaluating a stock's current price relative to its past price rather than its underlying business value.
Legal negotiations: The initial demand or sentence recommendation can anchor the final outcome.
Sales and negotiations: Setting an initial high price to make subsequent concessions seem attractive.
Performance evaluations: Setting high initial expectations can make actual performance seem better or worse by comparison.
Negotiating a salary: The first number mentioned often sets an anchor. Recognize this and adjust your counteroffer accordingly.
Pricing products: Initial price observations can anchor perceptions of value, influencing what customers consider reasonable.
Problem-solving: Instead of fixating on the first solution that comes to mind, generate multiple alternatives before deciding.
Medical diagnosis: A doctor's initial diagnosis can anchor subsequent thinking; consciously seeking contradictory evidence can improve accuracy.
Negotiating a salary or price: making the first offer to set an anchor.
Policy-making: setting default options to nudge behavior (e.g., organ donation, retirement savings).
Marketing: presenting a high original price before a discount to create the perception of a good deal.
Survey design: being aware of how question order can affect responses.
In salary negotiations, the first offer often serves as an anchor that biases the final agreement.
Real estate agents may set a high listing price to anchor buyers' perceptions of property value.
When estimating project timelines, initial estimates can anchor subsequent planning, leading to underestimation or overestimation.
In product pricing, a high original price (anchor) can make a discounted price seem more attractive.
Negotiations: Setting the first price or offer to anchor subsequent discussions.
Marketing: Displaying a higher original price to make a sale price seem more attractive.
Forecasting: Avoiding the use of initial estimates as anchors when making independent predictions.
Performance reviews: Being aware of how a manager's initial impression can anchor subsequent ratings.
Negotiating salaries or prices.
Setting budget estimates based on initial figures.
Real estate appraisals where the asking price anchors the valuation.
Medical diagnoses where an initial symptom (anchor) might lead to premature conclusion.
Estimating project timelines: The initial estimate often anchors subsequent planning, so be aware of overly optimistic or pessimistic starting points.
Setting performance targets: First goals can anchor expectations; consider multiple reference points to avoid bias.
Pricing products: Retailers use high anchor prices to make sale prices seem more attractive.
Legal judgments: Initial damage claims can anchor jury awards, even if the anchor is arbitrary.
Negotiations: Initial offers serve as powerful anchors that shape final outcomes.
Real Estate: Listing prices anchor appraisal and purchase decisions.
Legal Judgments: Plaintiff damage requests anchor jury awards.
Survey Design: The order and range of response options can anchor respondents' answers.
Marketing: Using purchase limits to increase sales by setting an anchor quantity.
Negotiation: Setting an initial offer to anchor the discussion in your favor.
Legal: Capping damages in lawsuits to influence settlement amounts.
Salary Negotiations: Proposing a salary range to anchor the employer's offer.
Salary negotiations: The first offer often anchors the entire discussion, so making an extreme but plausible first offer can be advantageous.
Forecasting: An initial estimate serves as an anchor, and later adjustments tend to be insufficient, leading to biased forecasts.
Legal judgments: Suggested damage amounts or sentencing guidelines can anchor juries' decisions.
Performance evaluations: Initial impressions or a past rating can anchor subsequent assessments, even when new evidence is available.
FROM THEORY TO EVERYDAY LIFE
In practice
CEO Setting Low Targets
The CEO tells John he told the board costs were $3M over when they were only $1M over, so they were thrilled when he later revealed the true figure. The CEO set a high anchor to make the smaller figure seem better.
Stock Price Anchoring
Buying a stock at $50, now worth $40, we evaluate the investment relative to purchase price rather than current value. Similarly, if a stock drops from $50 to $35, we see $35 as a bargain due to anchoring on $50.
Legal Sentencing
In a trial for backdating options, prosecutor demands 5 years, defense suggests 4.5 years. The initial figures anchor the judge's decision. Studies show even random numbers influence legal professionals.
Used Car Sales
A used car salesman anchors a potential buyer to a high price and then slowly reduces it, achieving a good final price while the customer feels they got a deal.
Ice Cream Store Sale
A seller researched similar businesses and set an initial price of $15 million, which anchored the buyer. Negotiation focused on methodology, not price, and the seller finally sold for $13 million.
Flat Tire
A person stranded on the side of the road with a flat tire initially focuses on the immediate problem and feels despair. By recognizing the anchoring bias, they broaden their perspective to consider alternatives like inspecting the tire for a nail, using a nearby gas station to inflate it, or calling a friend for help.
Milwaukee population estimate
People from Chicago (anchor of 3 million) guess Milwaukee's population as about 1 million, while people from Green Bay (anchor of 100,000) guess about 300,000. The actual population is 590,000, demonstrating insufficient adjustment from the anchor.
Phone number and historical date
When students think of the last three digits of their phone number and then guess when Attila the Hun sacked Europe, those with high phone numbers give later dates (by over 300 years) than those with low numbers, even though the phone number is irrelevant. (Actual date: 452 AD.)
Dating and happiness survey
When college students are asked about their dating frequency first and then about their overall happiness, the correlation between the two jumps to .62 (from .11 when the order is reversed). The dating question serves as an anchor for the happiness judgment.
Taxi tip suggestions
Taxi cabs with credit card machines that offer tip defaults of 15%/20%/25% often lead customers to choose 20%. When defaults are raised to 20%/25%/30%, average tips increase, but some customers give no tip due to reactance. A study by Kareem Haggag showed overall earnings increased with higher defaults.
African countries in the United Nations
Subjects are first asked whether the percentage of African countries in the UN is more or less than 10% (the anchor). Then they provide a numeric estimate. The anchor of 10% tends to pull the estimate toward it, even though the anchor is arbitrary.
Year Attila the Hun was defeated
Participants are asked to estimate the year Attila was defeated in Europe after considering an anchor derived from their own phone numbers. The phone number, completely irrelevant to the historical event, can bias the estimate.
Real Estate Pricing
A real estate agent first shows a house listed at $500,000, then a similar house at $400,000. The $400,000 house seems like a bargain even if it is overpriced, because the $500,000 anchor shifts perception.
Salary Negotiation
In a job interview, the employer mentions a starting salary of $60,000. Even if the candidate hoped for $70,000, subsequent offers are anchored around the initial $60,000 figure.
Salary Negotiations
In salary negotiations, the first offer sets an anchor. Even if it is too low, the final salary tends to be closer to that anchor than if no anchor were presented.
Used Car Pricing
When estimating the value of a used car, the initial asking price (anchor) influences the buyer's final offer, even if the anchor is arbitrary.
Price Anchoring in Consumer Decisions
When shoppers are asked if a bottle of wine is worth more or less than $50 (a high anchor), they tend to estimate a higher price than if asked about a $10 anchor. An initial anchor pulls subsequent estimates toward itself.
Anchoring in Negotiations
In a salary negotiation, the first number proposed (e.g., $80,000) serves as an anchor. Even if the final salary is negotiated, it will likely be closer to that initial figure than if a lower anchor had been set.
Real Estate Appraisal
In a study by Northcraft and Neale (1987), both real estate agents and students were asked to appraise a house after being given a listing price (the anchor). Despite participants believing the listing price was irrelevant, their appraisal values were positively influenced by the anchor.
Personal Injury Verdicts
Chapman and Bornstein (1996) found that mock jurors' judgments of liability and compensation amounts were influenced by the plaintiff's requested compensation (ad damnum), even when the request was implausibly low ($100) or high ($1 billion), despite its legal irrelevance.
Campbell's Soup Promotion
A supermarket promotion offered Campbell's soup at 10% off. When a sign said 'LIMIT OF 12 PER PERSON', shoppers bought an average of 7 cans, twice as many as when the sign said 'NO LIMIT PER PERSON'. The anchor of 12 influenced purchase quantity.
Home Negotiation
In real estate, the seller sets a list price, which serves as an anchor. This gives the seller an advantage in single-issue negotiations. The initial anchor has a powerful effect on the final price.
Gandhi's Age
In a classic experiment, participants were asked whether Gandhi died before or after age 144 (an absurdly high anchor) and later estimated his actual age at death. Those exposed to the high anchor gave higher estimates than those who saw a lower anchor, demonstrating that even irrelevant anchors bias judgment.
A MOMENT TO REFLECT
Put it to work.
Think of a recent decision where an initial number or piece of information unduly influenced your judgment. How could you have avoided that anchor?
When negotiating, what strategies can you use to set a strong anchor or defend against an opponent's anchor?
Why do we tend to evaluate purchases relative to past prices instead of current intrinsic value?
Can you recall a time when you made a decision based on the first piece of information you encountered? How might considering additional information have changed your outcome?
What strategies can you use to recognize when you are anchoring on an initial fact or number?
How does anchoring affect your negotiation or pricing decisions in everyday life?
Think of a recent decision you made where an initial number or figure might have influenced your judgment. How might your decision have changed if you had started with a different anchor?
In negotiations, what strategies could you use to set a favorable anchor for yourself?
How can you guard against the anchoring bias when evaluating estimates or prices?
Think of a recent decision where an initial number (e.g., a suggested price, a salary offer) might have influenced your final judgment. How could you mitigate this effect?
If you were designing a negotiation strategy, how could you use anchoring to your advantage while also protecting yourself from irrelevant anchors?
Describe a situation where you or someone else was influenced by an obviously irrelevant anchor (e.g., a random number). What was the outcome?
Can you recall a time when an anchor did not influence your estimate? What made that anchor ineffective?
How might the context of the judgment task (e.g., time pressure, expertise) affect whether an anchor has an impact?
Identify a situation where you think you might have been influenced by an arbitrary anchor. How could you counteract it?
How can you guard against anchoring when evaluating a proposal or estimate?
Think of a recent decision where an initial piece of information may have anchored your subsequent thinking. How might you reassess that decision?
In what ways can you use anchoring to your advantage in negotiations without being unethical?
Think of a recent purchase you made. How might an initial price anchor have influenced your final decision?
In a group project, how could the first idea proposed act as an anchor and limit creative alternatives?
Describe a situation where you could intentionally set an anchor to achieve a favorable outcome in negotiation.
Can you recall a time when an initial number or piece of information unduly influenced your decision? How might you avoid that in the future?
In a salary negotiation, what initial offer would you propose to anchor the discussion in your favor, and why?
How might anchoring affect your everyday estimates, such as the time needed for a task or the cost of a project?
How does anchoring affect your daily decisions, such as setting budgets or negotiating prices?
Can you identify a situation where an arbitrary anchor influenced your judgment? How might you counteract it?
What strategies can you employ to resist anchoring when evaluating options in business or personal life?
Recall a recent negotiation or purchase where an initial number influenced your final decision. How did that anchor shape your thinking, and would the outcome have differed without it?
In a professional setting, how can you counteract the influence of anchors when evaluating proposals or setting goals?
Think of a time you set an anchor for yourself (e.g., a target price for a stock). Did that anchor constrain your subsequent adjustments, and how could you avoid that trap?
Often confused with
References
- Effects of Tip Suggestions on Taxi Driver Earnings — Kareem Haggag
- Judgment under uncertainty: Heuristics and biases — Tversky, A., & Kahneman, D. (1974)
- A new look at anchoring effects: Basic anchoring and its antecedents — Wilson, T. D., Houston, C. E., Brekke, N., & Etling, K. M. (1996)
- Logic and conversation — Grice, H. P. (1975)
- Judgment in managerial decision making — Russo, J. E., & Shoemaker, P. J. H. (1989)
- Social judgment: Assimilation and contrast effects in communication and attitude change — Sherif, M., Sherif, C. W., & Nebergall, R. E. (1965)
- Politeness: Some universals in language usage — Brown, P., & Levinson, S. C.
- Tversky (1977) - Features of Similarity — Tversky, A. (1977)
- Wason (1960) - On the failure to eliminate hypotheses in a conceptual task — Wason, P. C. (1960)
- Block & Harper (1991) - The role of anchoring in the overconfidence effect — Block, R. A., & Harper, D. R. (1991)
- Fischhoff (1975) - Hindsight ≠ foresight: The effect of outcome knowledge on judgment under uncertainty — Fischhoff, B. (1975)
- Lichtenstein & Slovic (1971) - Reversals of preference between bids and choices in gambling decisions — Lichtenstein, S., & Slovic, P. (1971)
- Kahneman (1992) - Reference points, anchors, norms, and mixed feelings — Kahneman, D. (1992)
- Anchoring and adjustment in judgment under uncertainty — Tversky, A., & Kahneman, D. (1974)
- Anchoring and adjustment in questionnaire responses — Jacowitz, K. E., & Kahneman, D. (1995)
- Influence of initial offers in negotiation — Ritov, I. (1996)
- Anchoring in real estate appraisal — Northcraft, G. B., & Neale, M. A. (1987)
- Anchoring in personal injury verdicts — Chapman, G. B., & Bornstein, B. H. (1996)
CONTINUE THE CONVERSATION
Source texts
- Thinking, Fast and Slow (Daniel Kahneman)
- Thinking, Fast and Slow (Daniel Kahneman)
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
- Nudge The Final Edition (Richard H. Thaler Cass R. Sunstein)
- Seeking Wisdom From Darwin to Munger (Peter Bevelin)
- Thinking in Systems and Mental Models Think Like a Super Thinker (Dawson, Marcus P)